Meet Emely Estrella, a dedicated Community Manager at The Lucent at Sunrise in Kissimmee, FL. With a rich background in hospitality and a passion for creating exceptional living experiences, Emely brings warmth and a personal touch to the vibrant community she serves. Her commitment to excellence and genuine care for residents make her an invaluable asset to The Lucent family. Join us as we explore Emely’s journey and the impact she has made in her role.
From Hospitality to Homes: My Personal Background
My journey into property management was fueled by my extensive experience in the hospitality industry and my unwavering passion for customer service excellence. I thrive on taking care of residents and their needs, and I find immense joy in creating a vibrant, welcoming community.
A Day in the Life at Lucent: Adventures and Connections
Every day at Lucent is an adventure! My team and I start by walking the amenities, ensuring everything is perfect. We then head to the Barista area to meet and greet residents over coffee, sparking lively conversations and making everyone feel at home. It’s all about maintaining the beauty of our community and fostering a sense of belonging.
The Heart of the Job: Challenges and Rewards
The most rewarding part of my job is the opportunity to make a real difference in residents’ lives. Seeing their smiles and hearing their heartfelt appreciation for our community is incredibly fulfilling and motivates me to keep striving for excellence.
Building Bonds: Community Engagement and Impact
I engage with the community by being a friendly and approachable presence. I make it a point to say hello to residents, ask about their day, and genuinely listen to their feedback. This helps build strong, trusting relationships and a vibrant community spirit.
Essential Skills for Success: Communication, Empathy, and More
Key skills for my position include excellent communication, empathy, problem-solving, and a keen eye for detail. Being able to multitask and manage time effectively is also crucial for success.
The Lucent Experience: What Makes It Special
What I love most about working at Lucent is the stunning environment and the immense pride it gives me. Every day, I walk in and feel grateful to be part of such a beautiful community. It truly gives me bragging rights and makes me excited to come to work!
Words of Wisdom: Advice for Aspiring Property Managers
My advice would be to develop strong interpersonal skills and a genuine passion for helping others. Property management is all about creating a positive living experience for residents, so empathy and dedication are key.
To prepare for a role like mine, gaining experience in customer service and hospitality can be incredibly beneficial. Additionally, learning about property management practices and developing strong organizational skills will set you up for success.
Life Beyond Work: Personal Interests and Hobbies
In my free time, I love exploring new shops, spending quality time with friends and family, and engaging in outdoor activities like biking and running. It’s all about finding balance and enjoying life!
Final Thoughts: The Lucent Difference
Working at Lucent has been an incredibly rewarding experience. The sense of community and the beautiful surroundings make it a special place to work, and I’m grateful for every moment.
Lucent is special because of its commitment to excellence and the strong sense of community it fosters. The residents, the team, and the stunning environment all contribute to making it a wonderful place to be every day.
